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null Carpet Cleaning FAQs - Frequently Asked Questions null


What type of chemicals do you use? And are they safe?

We use cleaning products that are odor free, hypo-allergenic, non-toxic with no off-gassing chemicals left behind.


Is carpet cleaning safe for children?

Yes, we use a mild acetic acid rinse, which is basically the same thing that is in vinegar along with soft water so there are no chemicals left behind.


Is carpet cleaning "pet-safe"?

Yes, we use a mild acid rinse along with soft water so there are no chemicals left behind.


How soon can I walk on the carpet?

Keep regular traffic off of the carpet for a period of 6 hours. The home owner may use the carpet lightly after steam cleaning but wait 24 hours before removing foam blocks that are put in place to protect the furniture and carpet. Some carpets may still feel slightly damp for up to 24 hours depending on carpet, soiling condition and weather. This is normal and will not cause any problems.


Do you move the furniture to clean carpet?

Yes our pricing includes moving sofas, chairs, tables, etc. However awkward and heavy pieces are left in place due to liability issues.


Can you clean carpet or rugs over hardwood floors?

Yes, we have our system set up where the backing of the rug is not ever saturated, therefore no problem with wood floors underneath.


Do you clean Berber carpet?

Absolutely, Berber is simply a type of loop construction that may come in olefin, nylon, wool, or a blend. Berber requires a more thorough steam cleaning than other carpets.


Do you clean Wool carpet?

Yes, we have special products that we use for wool. We use a lower temperature, pressure and there is a special low PH rinsing agent we use as well. We have many years of experience cleaning wool.


What is the best carpet cleaning method?

There are several methods but two of the basic methods are the wet and dry methods. The term dry cleaning is misleading since all methods use some amount of water. And there is no similarity to the dry cleaning method that is used to clean clothing.

One of the more popular so-called dry methods used is referred to as dry-chem or encapsulation. The most popular cleaning method is known as Steam Cleaning or Hot water extraction.

The process has a prespotting solution that is applied to the carpet but it is then rinsed out with very hot water (once water is heated up to 120°F every 15°F-17°F degree temperature rise doubles the waters power to clean, the water itself can become a very aggressive cleaner), so no chemicals are left behind. This is the method we use and is the method that is recommended by Shaw Carpet Ind. and DuPont as well as all the other large manufacturers also recommend this, to honor their warranties.


Need help with common carpet and upholstery stains?

Beer, wine, coffee, and tea: using a clean rug, blot with a solution of white vinegar, a mild detergent and water (1 teaspoon of each & 1 quart of warm water), blot and rinse until spot is gone. Using a spray bottle rinse with tap water and blot to remove excess moisture.

Blood, catshup, chocolate, cola, mixed drinks, soft drinks, and soy sauce: Blot and neutralize spot with ammonia solution using a spray bottle to saturate the spot. Next use a small amount of detergent solution into the spot (1/4 teaspoon detergent per 1qt of water) & continue applying detergent & blotting until spot is removed. Rinse with tap water & blot to remove excess moisture.


How does dirt and sand destroy my carpet’s fibers?

Grains of sand grind into your carpet, cutting the fibers like glass. Frequent vacuuming is the most important thing you can do to maintain your carpet.


What is "Air Duct Cleaning"?

Air duct cleaning is the process of eliminating dust, allergens and other contaminants from your air conditioning and heating ducts so you can breath better and feel good.

Air Duct Cleaning Services
Air duct cleaning
according to the EPA simply refers to the cleaning of various cooling and heating system components of forced air systems, including the supply and return registers and air ducts, grilles and difusers, heating exchanges heat and cooling coils, drain pans, fan motor and housing, and air handling unit housing.

Indoor air pollution is a top environmental health risk in the US, and air duct cleaning in Minneapolis and Saint Paul, MN has shown to greatly reduce indoor air contaminants, making your home or a much healthier place to live, breath and work.



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